PRIVACY POLICY

Last updated: 30 September 2026

  1. Who we are

Pilates with Jesus is operated by Jasmine Straszynski, trading as Pilates with Jesus.

Website: www.pilateswithjesus.co.uk
Email: Pilateswithjesus@gmail.com

Pilates with Jesus is responsible for deciding how and why your personal information is used.

  1. Information we may collect

We may collect:

• Your name and contact details
• Your email address
• Booking and attendance information
• Payment and transaction information
• Messages, enquiries and feedback
• Marketing preferences
• Technical information relating to your use of the website
• Health information that you voluntarily provide where it is relevant to safe participation

We do not normally receive or store your complete payment-card details. Payments are processed securely by our payment provider.

  1. How we use your information

We may use your information to:

• Process and manage bookings and payments
• Send confirmations, Google Meet links and session updates
• Respond to questions or requests
• Manage cancellations, transfers and refunds
• Provide sessions safely
• Maintain financial and business records
• Improve our website and services
• Send marketing communications where we have permission or another lawful basis to do so
• Comply with legal and regulatory obligations

  1. Lawful bases

Depending on the circumstances, we use your information because:

• It is necessary to provide the service you booked
• We have a legal obligation
• We have a legitimate business interest, such as managing bookings and improving services
• You have given consent, including where required for marketing or sensitive health information

You may withdraw consent at any time by contacting us.

  1. Health information

Information about your health may be treated as special-category personal data. Please only provide information that is relevant to your participation.

Where necessary, this information will be used to help provide appropriate guidance or adaptations and will be handled with additional care.

  1. Who we share information with

We may use trusted providers to operate our services, including:

• Hostinger for website hosting and appointment management
• Stripe for payment processing and refunds
• Google for email, Calendar and Google Meet
• Professional advisers, insurers or authorities where reasonably necessary or legally required

These providers process information according to their own privacy terms and applicable data-protection requirements.

We do not sell your personal information.

  1. International processing

Some service providers may process information outside the United Kingdom. Where this happens, we rely on appropriate safeguards required by data-protection law.

  1. How long information is retained

We only retain personal information for as long as reasonably necessary.

Booking, payment and accounting records may be retained for up to six years where required for tax, insurance or legal purposes. Other information will be deleted or anonymised when it is no longer needed.

  1. Marketing

Booking confirmations, joining instructions, safety information and service updates are not marketing messages.

We will only send promotional emails where permitted. Marketing emails will include a way to unsubscribe. Withdrawing from marketing will not affect essential communications relating to an existing booking.

  1. Cookies and website information

Our website and service providers may use essential cookies to operate checkout, bookings and security features. Optional analytics or marketing cookies should only be used in accordance with your cookie choices.

  1. Your rights

Depending on the circumstances, you may have the right to:

• Request access to your personal information
• Ask for inaccurate information to be corrected
• Request deletion of information
• Restrict or object to certain uses
• Withdraw consent
• Request a portable copy of certain information
• Complain to the Information Commissioner’s Office

To exercise your rights, contact pilateswithjesus@gmail.com

You may also contact the Information Commissioner’s Office at www.ico.org.uk.

  1. Changes to this policy

We may update this policy when our services or legal responsibilities change. The latest version will always be available on our website.